RESOURCES AND TRANSFORMATION OVERVIEW AND SCRUTINY PANEL WORK PROGRAMME – 2025/26

20 November 2025

Task & Finish Groups Report

To receive the recommendations of the Task and Finish Groups

Written Report

Alan Bethune/Paul Whittles

Universal Credit Update

To note the current position in regard to the Universal Credit Migration

Written Report

Ryan Stevens

Transformation Programme Update

To receive an update on progress with the Transformation programme.

Presentation

Rebecca Drummond / Ingrid Archer

Citizens Advice New Forest Update

To receive an update from Citizen’s Advice New Forest on their activities and operation  over the last year and to make recommendations on future funding.

Written Report

 

Ryan Stevens

Half Year Update Complaints Performance and Service Improvement

To receive the half yearly update complaints performance and service improvement report (to include the annual complaints performance and service improvement report 2024/25)

 

Housing & Communities Overview & Scrutiny Panel to attend for Housing Complaints

Written Report

Amanda Wilson

22 January 2026

Corporate Plan Key Performance Data – Quarter 2

To receive portfolio performance data

Written Report

Saqib Yasin

Devolution / LGR Update

To receive an update on the current position.

Written Report / Presentation

Matt Wisdom

Transformation Programme Update

To receive an update on progress with the Transformation programme.

Presentation

Rebecca Drummond / Ingrid Archer

19 March 2026

Devolution / LGR Update

To receive an update on the current position.

Written Report / Presentation

Matt Wisdom

Transformation Programme Update

To receive an update on progress with the Transformation programme.

Presentation

Rebecca Drummond / Ingrid Archer

Corporate Plan Key Performance Data – Quarter 3

To receive portfolio performance data

Written Report

Saqib Yasin

 

Future items

Procurement update – September 2026